Wednesday, April 14, 2010

THE TISSUE IS THE ISSUE

Quilted Northern sells those rolls that are “Double Sized” and last twice as long. The quality of the tissue, up to this point, has been above average in my opinion. However, I recently discovered that they have shaved an inch off the width of the rolls and they haven’t told anyone about it. So, I emailed them, and you can tell that they are being managed by some of those far-left radicals of the type that shoved a health care bill down our throats which we do not want. It was “for our own good.” Georgia Pacific, the manufacturer, made the unilateral decision that it would be better for the consumer to shave off an inch of paper than to raise the prices.

On that basis, we should expect that their tissue will soon be shaved by another inch or two and that, too, will be for our benefit. It makes you wonder just how narrow they are willing to go to keep costs from going up, doesn’t it?

I don’t know about you, but I don’t intend to find out. 

I'm going to vote the incumbents out of office in November.  I’m tired of being “ripped off” by the spendthrifts and I'm tired of being "ripped off" by Quilted Northern, (play on words intended); I’m switching brands.

Their argument is below. I think they hired Nancy Pelosi’s speech writer to handle complaints.

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Thank you for contacting the Georgia-Pacific Consumer Response Center. Georgia-Pacific places tremendous importance on the opinions we receive from our customers. We understand you may have some concerns about the roll width and/or sheet count of Quilted Northern Soft & Strong(r). As noted at the bottom of the package, Quilted Northern Soft & Strong(r) is about 1/2 inch narrower than before, and we have slightly reduced the sheet count.


Because of today's economy, cost is a factor. We made the decision to slightly reduce the roll to bring you the bathroom tissue you trust and not raise our price to retailers. Quilted Northern Soft & Strong continues to provide the cleanliness and comfort you have come to expect, making it a great value in today's economy. As always, Quilted Northern Soft & Strong(r) is thick, absorbent, and gentle on your skin. The bathroom tissue features strength and durability for cleanliness, with softness and thickness for comfort. With Quilted Northern Soft & Strong(r), you do not have to compromise comfort for clean.


In fact, we've heard from many of our most loyal customers about how important the quality of our bathroom tissue is to them. For more than 100 years, consumers have trusted Quilted Northern Soft and Strong(r) to deliver what they want most in a bathroom tissue: cleanliness and comfort. We would never make this change if our core consumers didn't approve of the product.


We're sorry you are disappointed with the changes we've made to the roll size of Quilted Northern Soft & Strong(r). Georgia-Pacific is committed to providing the best quality products.


Georgia Pacific Consumer Products LP is committed to continuous product improvement and providing a variety of products to serve you. If you have further questions or comments, please contact us at our toll free number: 1-800-2TELLGP (1-800-283-5547) or e-mail us at: gpcrc@gapac.com. You may also visit our website at www.gp.com. Thank you.


Consumer Response Center
gpcrc@gapac.com | 800-283-5547

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