SPECIAL POST
Although you paid for it in the hidden costs of buying a computer, usually a Dell, Roxio software is a nuisance. After a few months, you get notice of an update, which you allow to self-install. Then the problem starts. Every time you start your computer, you get a message about UM.MSI installer not working. When you try to cancel the message or "X-Out," it just keeps popping back up; you cannot get it off your screen. It tells you there is a file missing.
Yes, you can give it the three-finger salute and get rid of it that way, but when you go to click your photo software, such as Corel, it will bounce right back.
No, you can't go to the Internet and download the file. If you have another computer with Roxio installed, you can find it, copy it, and put it on the original computer. Otherwise, they do offer some option of removing the "installer" and downloading a fix. However, when you go to remove the installer, you get that same UM.MSI message again and you're stuck.
In looking on the Internet, you can see that people have been pestered with this problem for several years. You would think that they would fix it, but they haven't. I sent them an email and got one of those canned replies, but no help. This is one piece of software and one company that belongs in the trash can. When they eventually go out of business, they'll probably blame the buying public. Dell and other companies that load this crappy software onto their computers should be ashamed of themselves.
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